Penygroes Service Centre – Terms and Conditions
These Terms and Conditions shall apply to the repair and maintenance of
motor vehicles by
Penygroes Service Centre (“the Garage”).
Definitions:
In these terms and conditions, the following expressions have the following meanings: “The Garage” means us, Penygroes Service Centre, Plas Gwyn Road, Penygroes, SA14 7RY “The Customer” means you, any individual, firm or corporate body requiring the services of the Garage;
“Work” means any services carried out by the Garage, including but not limited to repairs, vehicle servicing; “Price” means the fee payable for the Work including parts, labour, VAT and any additional charges; and “Vehicle” means the Customer’s vehicle which may be a car, van, motorhome.
These terms and conditions will be binding between the Garage and the Customer upon the booking of any work. If you place a booking for work via the phone, internet or in person you warrant that you are legally capable of entering into a contract, you are at least 18 years old and you reside in the UK.
The Work.
Estimates & Additional work.
Estimates are based on visible inspection only; additional faults may be found during repair. Any extra work and additional costs will be authorised by the customer before proceeding where possible. Parts prices and labour rates are subject to change without notice.
Parts and disposal.
Old parts are usually disposed of unless requested by the customer before repairs start. New, Aftermarket or genuine manufacturer parts may be used unless otherwise agreed. Warranty on supplied parts are subject to the manufacturer’s terms and conditions. Special order parts may require a deposit and may be non-returnable. We strongly advise against fitting customer-supplied parts. Where fitted at the customer’s request, all responsibility for part quality, correctness and performance remains with the customer. Labour charges remain payable regardless of part failure or incompatibility. We do however reserve the right to refuse fitting of certain parts supplied by customers.
Payment Terms.
Payment is due immediately upon completion of work unless prior arrangements have been made. The garage has a ‘general lien’ (legal right to hold) on the vehicle until all depts are cleared. Accepted payment methods include cash, card, and bank transfer ONLY.
Storage & Collection.
We may charge a storage fee if a vehicle is not picked up within a certain time frame after notification, Vehicles not collected within this time will incur a storage charge of £25 per day plus VAT, unless prior agreement has been given in writing by a Director of the Company. Vehicles left on site are done so at the owner’s risk unless caused by our negligence. We are not reasonable for loss or damage to personal items left in the vehicle.
Warranty & Liability.
Labour carried out by us is guaranteed for 12 months unless otherwise stated. Warranty does not cover misuse, accidental damage, normal wear and tear, or repairs carried out by third parties after our work. No warranty is provided on customer-supplied parts unless agreed in writing.
Diagnostic time is chargeable regardless of whether repairs are authorised. We are not responsible for pre-existing faults or consequential losses arising from vehicle failure.
Customer Responsibility.
Customers are responsible for ensuring the vehicle is insured, taxed and road legal unless otherwise advised. Personal belongings should be removed from the vehicle prior to repair. Customers must inform us of any known faults, warning lights, immobilisers, or security systems before work begins.
Road Tests.
Vehicles may be road tested where necessary for diagnosis or quality control purposes. Vehicles must contain sufficient fuel for road testing and diagnosis. Fuel added by us where necessary will be charged.
Cancellation.
The Customer has the right to cancel the work at any time, subject to the provisions below. If Work has commenced, the Customer will be required to pay for all labour and parts used up until the point of cancellation and shall be invoiced for the same. Any parts ordered and paid for in advance by the garage that cannot be returned to the supplier will be non-refundable in any circumstances.
Force Majeure.
Neither Party to these Terms and Conditions shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that Party. Such causes include, but are not limited to: lack of availability of parts, power failure, Internet Service Provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the Party in question.
Law & Jurisdiction.
These Terms and Conditions shall be governed by the laws of England and Wales. Any dispute between the Parties relating to these Terms and Conditions shall fall within the jurisdiction of the courts of England and Wales.